Privacy and Confidentiality
The privacy policy explains how we collect and use your personal data (under certain circumstances). It also mentions the procedures used to ensure the privacy of your information. Finally, this policy identifies the options available to you regarding the collection and use of personal data and disclosure. Through visiting the site directly or through another site, you agree to the detailed applications in this policy.
Protecting your data is very important for us. Thus, your name and other information about you are used according to this policy. We will collect information when necessary or if they are directly linked to essential deals with you.
We will keep your data in case it was requested by law or to be used for the purposes of which they were collected.
You can browse the site without having to provide any personal data and keep your identity anonymous. Your visit to the site is not detectable unless you have a personal account on the site that is accessed through the username and password.
-
The data we collect
We will need to collect your information if you want to place an order to buy a product from our site.
We collect other data necessary to secure any possible demands may appear later, and to provide you with the services we have available. For instance: Name, gender, date of birth, email address, postal address, and delivery address, mobile number, and payment details, any details of payment cards or bank account details. All the information you provide us with is used to provide you with information about the products we have available and the services that you have requested, and to verify the financial transactions conducted on the internet and manage your account.
This information is also used in auditing the downloaded data from the site and to identify the visitors of the site. It is also used in developing the website pages designs and /or its contents in order to allocate it to users.
We conduct many types of research related to the demographics and send the information required or useful to the user. Communication is done via e-mail to provide you with some details about other products and services if you are interested to know more, and if you prefer not to receive any communications and promotional marketing, please withdraw from this option at any time.
You may be contacted via phone to update you on the status of your order, or to inform you about our latest sales and promotions.
Our agent will manage the financial transactions over the Internet. What you have to do is to provide accurate and not misleading information to the agent or the website. You should also constantly update and inform us of changes that occur.
We may be able to store the details of your current order on our site, but we can not withdraw it immediately for security reasons. Once you login to your account on the site, you can see the information and details of your purchases that you have ordered or that you will order soon. You are also able to manage your address details, bank details and any newsletter you have subscribed to. You must also pledge to deal confidentially when you access your personal data, and never make it available to an unauthorized third party. We do not take responsibility for any misuse of passwords unless the abuse was resulted because of an error was done by us.
– Credit Check and Fraud Prevention
We use third-party competent to protect your data from commercial fraud-mail and to help us in other uses of your personal information.We might use your information in the opinion polls and market research, if you wish, for statistical purposes, while ensuring strict confidentiality. You have the right to withdraw at any time. We do not send the collected answers to any third-party. We do not disclose your email address unless you wish to participate in competitions. We keep the answers to polls in a place that is totally separated from your private email
We might use your information in the opinion polls and market research, if you wish, for statistical purposes, while ensuring strict confidentiality. You have the right to withdraw at any time. We do not send the collected answers to any third-party. We do not disclose your email address unless you wish to participate in competitions. We keep the answers to polls in a place that is totally separated from your private email
We may send information about us, about the site, or about our sales and promotions, and other things that have to do with our group of affiliated companies or partners. If you do not want to get this additional information (or any part of it), please click on the “unsubscribe” link on any email sent to you, and we will stop sending this information to you
Some of the data might be used, while fully maintaining the privacy and confidentiality on the site, for other purposes, including identification of the demographics and follow-up on the visits to the site or the links in the emails. In case you subscribed to receive our emails, we provide those anonymous data, which does not allow for the identification of your actual personal identity, to a third party like publishers for example
– Competitions
We use the data in case holding any contests or competitions in order to notify the winners and inform them about our offers. You can find more details in our participation terms for the competition.
– Third-party and links
We may share personally identifiable information we collect (including email addresses) with other companies in our group and for commercial purposes – such as advertising. We may pass on your information to our agents to assist us in related transactions according to the terms of the Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.
-
Cookies (COOKIES)
It is not necessary to activate cookies acceptance to visit our website. However, if you want to place an order or add a product to your shopping cart, you have to activate the feature from the settings of your browser to accept cookies in order to be able to use the functions of the shopping cart and follow-up your purchase.
What are cookies?
Cookies are small files that are saved on your computer, including your own favorite settings and other data needed by the system when you interact with the browser. There are two types of cookies: real-time text files that are deleted at the moment of closing the browser, and Temporary Files / permanent cookies, which are stored on your computer for a longer period of time and in some cases, permanently. It helps us to use cookies to select the information that suits you or those would like to see on our website. Cookies also enable us to store any information you enter which does not require you to enter them again when you visit the site next time.
What kind of information is stored in cookies?
The cookies used by Susan are never used to store any personal information. Therefore our cookies cannot be traced back to an individual user. Once a cookie is activated, it is given an ID number, which is solely used for internal reference and cannot be used to identify the user or access any personal information, such as your name or IP address. The anonymised information we receive from the cookies allows us to assess which pages of our site are visited the most and see which products were most popular etc.
Customer retargeting through our partners
We use retargeting, which allows us to display ads that you would like to see on our website. By targeting we mean that we can advertise the products that you recently viewed on our partner sites and this means that our ads that are displayed in particular to you, even on other companies website, are the ads and promotions that you want to see. We do our targeting by carrying out a detailed analysis of the information collected in your cookies on our site in order to know you as a user. This information is unidentified, as it does not contain any personal information or data of yours in customer records.
Approval
I acknowledge giving permittivity to use my own user data and save it in cookies. I allow the survival of these files on my device after I finished using the browser and use it when my next visit to your site. It also reserved the right to withdraw these permittivities and by not activating the cookies from the browser menu settings files.
Log information
Each time you visit Susan, information is sent from your browser to our server log files, where it will be saved. The information transferred includes time and date or visit to our site, which pages were viewed, IP address, URL of the site that referred you to Susan, how much information has been stored and which browser you have been using.
Once we have all this information, all IP addresses are deleted or anonymised. Anonymisation means that your IP address is changed in such a way that they either cannot be linked to the original user or can only be linked through extensive research.
The anonymous information stored in this log file is then used to improve the shopping experience on the Susan web site by making our navigation more user-friendly, finding errors quickly and directing our server’s capacity to where it is needed most. For example, this information allows us to work out our busiest times and plan enough server power for those times to keep our site running as quickly as possible.
In accordance to this, I grant Susan permittivity to analyze and use the protocol data to develop and improve the performance of their online store.
-
Security
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
-
Consent
By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy to verify your identity.
-
Your rights